Frequently asked questions

We know that you have lots of questions in your mind, but no worries! We answered frequently asked questions for you. Please take a look at our list.

What is Flymedi?
FlyMedi is an online medical travel service where you can find, and compare internationally recognised hospitals, clinics, and arrange your medical travel. Our mission is to help you to find the right healthcare service for your needs by giving you access to all information you need to make an informed decision.
What kind of clinics are listed on FlyMedi?
We work with internationally accredited hospitals and clinics that have experience in serving international patients. We select medical facilities that are offering high quality medical services to you. In addition to giving you assistance for flight and accommodation booking, airport pickup, local transportation and local tourism planning.
Do I pay when I use FlyMedi?
All services offered by us are completely free!
How can FlyMedi guarantee best prices?
We have taken time to build strong relationships with our partner clinics. We negotiate special agency prices, which allows us to offer the best prices for you.
What is included in the price provided by the clinic?
Some clinics offer free online consultation, free airport pickup and local transportation included in the price. We provide this information on clinic pages under procedure prices. Taxes are included in all prices.
Is the price provided by the clinic my final procedure price?
Some clinics may ask your medical records or your photos to make an accurate and detailed offer. We provide this information on clinic pages under procedure prices.
What personal information is provided to the clinic?
We care about your privacy. We don’t share your full name and contact details with the clinic.
How many clinics can I get in touch with?
You can get in touch with as many clinics as you like.
Who arranges the formalities related to my medical travel?
We work with clinics that have experience in services such as flight and accommodation booking, airport pickup and local transportation, translation, and local tourism options. We work in coordination with the clinic to arrange your travel, and make sure that your travel plans go smoothly.
How do I schedule the treatment?
After you decide to have a treatment at a certain clinic, we will schedule the treatment for you.
Can I cancel the planned trip and procedure?
You can cancel your trip and procedure anytime.
Who arranges my after-treatment care?
Your clinic, and our international healthcare consultants will provide after-treatment care.

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